COVID-19 Hours & Information

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Apr 01 2020

COVID - 19 Hours & Information Update #2

COVID - 19 Hours & Information Update #2

Dear patients, clients & members of the discoverylaser family,

As many of you already know, our Province has extended the State of Emergency amid the ongoing coronavirus pandemic.  In light of this news, DiscoveryLaser is suspending all April appointments until after May 4th.  Over the next several days, we will be contacting our scheduled clients and re-booking for later this Spring. 

Dr Jacobs Practical Dermatology remains open for dermatology patient EMERGENCIES ONLY.

All Gold Member monthly Perks will be honored, extended and fulfilled upon our re-opening.

Note that we will continue attending to voicemails and emails. We appreciate your understanding as it may take us longer than usual to get back to you during this time.

Should you be needing products, please leave a phone message or email. $5 delivery fee for our Campbell River residents.  Local deliveries Tuesdays & Fridays will follow a safe drop process.  This means that we will leave items outside your door, if it is safe to do so.  Please follow appropriate disinfecting methods. If you are healthy, you can pick up your products at the clinic Mondays thru Thursdays between 10-2.

In the meantime…appreciation and admiration for all of you who have embraced social distancing, staying home & making the best of this surreal moment in our history. 

Love & Sunshine (don’t forget the SPF!),

Dr.Jacobs & your discoverylaser Team
 

Mar 25 2020

COVID 19 Hours and Information

COVID 19 Hours and Information

Covid Status

We hope you and your loved ones are keeping well at this unpredictable time.

In the interest of staff, client and patient safety, we've closed down the services section of our business for the time-being. We are still selling products in-clinic or by delivery twice weekly.

In-Clinic Pick Up

Please practise physical distancing!  If you are healthy, you can email or call ahead and you may pick up your products.  We will ensure a clean and safe experience.

We are open:

Monday-Thursday: 10am-2pm

Leave a message if we don't answer the phone and we'll get back to you as soon as possible.

Delivery Service

For a flat $5 fee, within Campbell River, we're delivering your Discovery Laser products on Tuesdays and Fridays. Simply send us an email to info@discoverylaser.ca noting the products you wish to order. We will then email or call with your invoice total, at which time we will accept credit card or email transfer for the amount owing.

Confused or have questions? Contact us

We're here to serve you! So if this feels complicated, please don’t hesitate to call (250-286-4565) or email so we can address your concerns personally. 

As always, stay healthy!

Mar 20 2020

COVID - 19 UPDATE! We are closed!

COVID - 19 UPDATE! We are closed!

Dear patients, clients & members of the discoverylaser Family


After much consideration, and in an effort to better protect our team, clients and patients as well as helping to flatten the curve, we've decided to temporarily close our discoverylaser side of the clinic.

Dr Jacobs Practical Dermatology will remain open for all dermatology patients. 

We currently plan on re-opening on Monday, April 6th, but will continue to monitor the evolution of the situation daily. 

In the next few days, we will be contacting any patient booked with an appointment to reschedule and offer alternatives. Our physicians and technicians will be adding more days in the upcoming months to ensure proper continuity of care. 

All Gold Member monthly Perks will be honored, extended and fulfilled upon our re-opening.

Note that we will continue attending to voicemails and emails. We appreciate your understanding as it may take us longer than usual to get back to you during this time. 

Should you be needing products, please leave a phone message or email and we will provide FREE shipping on orders over $150.

In the meantime, we invite you to stay connected with us through social media for updates on how to stay healthy and uplifted. Please stay safe, stay home and take this time to enjoy meaningful connection with your loved ones. 

Dr.Jacobs & your discoverylaser Team

Mar 19 2020

COVID - 19 UPDATE

COVID - 19 UPDATE

Dear patients, clients & members of the #discoverylaser Family


Just like you, we have been monitoring the evolution and impact of the coronavirus (COVID-19). It is our utmost priority to ensure our patients and employees are feeling safe when coming to discoverylaser or Dr. Jacobs Practical Dermatology.

We would like to share with you the safety measures that have been adopted.
  
In-Clinic Sanitary Precautions
Hygiene and clinical protocols are at the centre of our daily operations. Under the current circumstances, we have elevated our standards further to offer additional safety.

As is customary, our team members continue to wash their hands multiple times during the day, and more importantly, in between every patient and before each treatment, as well all practitioners are wearing medical grade exam cloves and surgical masks performing treatments. Treatment beds, surfaces and door knobs are sanitized after every patient visit.  Our daily cleaning services have been upgraded with extra sanitization of high-traffic common areas (door knobs, waiting room, desks, etc). 

Increased the frequency of sanitation processes for all medical equipment and tools
Introduced sanitization protocols to all clinic touch points including, but not limited to, door handles, desks, display units, and payment terminals
Enhanced cleaning and sanitization process for all display frames, mirrors, and sample products
Insert sanitizer dispensers in clinic
Shared magazines, brochures and books and beverage station has been removed from our waiting room until further notice. 
Every patient is asked to use hand sanitizer upon their arrival at the clinic  

If you have an upcoming appointment and are experiencing a fever, cough, difficulty breathing, or have traveled or been in contact with individuals who have traveled outside of Canada, we request that for everyone’s safety you contact our team to reschedule your appointment. For your information, Alberta Health Services has created the country’s first online COVID-19 self-assessment tool, which you can access through the following link: https://myhealth.alberta.ca/journey/covid-19/Pages/COVID-Self-Assessment.aspx

As the situation continues to evolve, please be assured that we will be constantly reassessing and adapting our processes to adhere to the latest updates and health guidelines.
 
For information on safe hygiene practises we are providing the following Health Canada link for your convenience: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html We hope you’ll find it of us


If you have any questions, please do not hesitate to contact us directly.

We thank you for your continued trust and are looking forward to seeing you soon.
Best regards,
Dr. Jacobs and your discoverylaser  team

Mar 10 2020

Cheers to the successful introduction of our 1st Beauty Decoded event!

Cheers to the successful introduction of our 1st Beauty Decoded event!

We want to thank everyone who joined our Discoverylaser team at our event last Thursday! 

Life is BUSY and we know many of you wanted to attend this educational evening but simply couldn’t carve out the time for yourself. 

No worries! 

If you want to experience your OWN transformation and are curious about fillers but don’t want to look “treated,” we are delighted to extend our Beauty Decoded Event Promotions for our precious North Island clients!

  • Receive unbelievable Promotions on Injectables
  • Receive up to $1200 FREE towards selected services
  • Enter Draw of Latisse
  • Enter Draw of 1 FREE BOTOX Treatment

This tremendous promotional offer is available until 5pm March 31, 2020!

…and…for the FIRST TIME, 12 MONTH PAYMENT PLAN interest free options are available!

Watch Models' Videos

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