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Covid Status

Covid Status

Re-opening with Safety Guidelines

“…excited to re-open on Wednesday, May 20th ….

We will be following rigorous social distancing and protective measures to ensure your safety and the safety of our team.

We are currently contacting all clients that were booked. If you wish to add your name to the waiting list, please call us at (250)286-4565 or send us an email at info@discoverylaser.com. Be sure to include your full name and phone number.

On May 6th, the Government of British Columbia introduced their re-opening protocols and we are excited to re-open on Wednesday, May 20th!  We are happy to announce the changes that we are implementing at Discovery Laser to protect not only our staff, but you, our patients & clients:

  • We will be maintaining physical distancing procedures by decreasing the number of patients we see an hour by 40%.
  •  Hand sanitizer will be provided at our main entrance and we ask all patients and clients to please apply before entering.
  • A maximum of 3 patients/clients are permitted in the waiting area at one time. Our reception will provide you with a pager so you may opt to wait in your vehicle or outside, and we will page you to re-enter for your appointment.
  • There will be no refreshments, magazines or any reading material displayed in waiting area.
  • Please respect taped areas along the floor in front of reception to ensure 2 metre Social Distancing with our staff.
  • Our staff will be disinfecting the treatment rooms between patients & clients and high-touch surfaces will be cleaned multiple times per day.
  • All our staff will be wearing masks and washing or sanitizing their hands between patients & clients.

In order for us to keep everyone safe, and help as many as we can, we will need your help.  To that end, we have a do and don't list for you:

DON'T: come in if you are feeling the least bit under-the-weather.  If you had a cough, fever or runny nose 2 weeks prior to your appointment, please stay home and re-schedule your appointment.
DO: sanitize your hands when you come in and feel free to wipe down any surfaces you are concerned about.
DON'T: be too early nor late for your appointment.  We will be doing our best to avoid having anyone waiting in the waiting room.
DO: be patient and flexible with your schedule as we are legislated to operate at 60% capacity until further notice.
DO: maintain a minimum of 6 feet between you and any other person in the clinic.
DON'T: bring your children to your appointment unless the child also has a scheduled appointment.
DO: if you have someone giving you a ride, please have them wait in the vehicle rather than having them come in.

Delivery Service

For a flat $5 fee, within Campbell River, we're delivering your Discovery Laser products on Tuesdays and Fridays.

Simply send us an email to info@discoverylaser.ca noting the products you wish to order. We will then email or call with your invoice total, at which time we will accept credit card or email transfer for the amount owing.

Confused or have questions? Contact us

We're here to serve you. So if this feels complicated, simply call or email and we'll get you what you need.

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